24 hours a day · 7 days a week
Our services cover consulting, development, installation, training, support and maintenance. Depending on our customers’ needs, we work up to 24 hours a day, 7 days a week.
In an all-online world, we have chosen to keep a network of technicians so that we can stay close to our customers. Our support handles intervention requests and updates, remotely or on site.
Customer satisfaction is our top priority. Traceability of our operations through our ACOSERVICES app lets us identify, diagnose and solve problems and keep the customer informed with automatic email reports.
Supporting you in the daily use of our solutions is a key commitment for ACOVIT. We therefore offer the following services:
An internet connection is strongly recommended for networked software, remote configuration and remote maintenance. If you wish, we can provide internet subscriptions and secure connection services (VPN).
Otherwise, ACOVIT offers several solutions:
Using our solutions and the various portals requires data hosting and management. Hosting can be handled by you on your premises or by an external provider. If you wish, ACOVIT can host and protect your data in our infrastructure through our partners OVH and DINAO. We have two data centres in France, guaranteeing the security of your data and 24/7 access to it with 99.7% availability.
Using electronic payment methods (payment terminals, kiosks, top-up portals) requires a bank transaction management subscription. Your bank can offer you the required subscriptions.
If you wish, you can ask us to provide this service or recommend a partner. In that case, we will set up a bank transaction management contract that gives you:
Several funding options are available for your project:
For fixed-term provision, we work with specialised financial institutions. Contact us for more information.
